Data protection

The protection of your personal data is important to us. When storing and processing your user data, we therefore comply with the relevant federal and cantonal data protection regulations and the European General Data Protection Regulation (GDPR), where applicable:

1 General legal provisions

1.1 Purpose and content of this website

In addition to information, Tourismus Rheinfelden also offers virtual online services on this website. These online services allow you to fill out forms, print them out, download them and submit them electronically. The operator endeavors to ensure that the published information and other content as well as the downloadable files are reliable, correct and up-to-date, but accepts no liability for this. The information provided on this website is for information purposes only. Unless expressly marked as an offer, the information and products (including conditions) shown do not constitute a binding offer and are subject to change at any time without notice. Complete and precise information on products and conditions, or legally binding offers, will only be provided or submitted on individual request.

1.2 Copyrights and other special protection rights

All contents of this website (including texts, graphics and downloadable files) are protected by copyright. In general, photographs, illustrations, texts, etc. may only be edited, downloaded, reproduced, copied, modified, published, sent, transmitted or used in any other form with the written permission of the operator or the rights holder. All intellectual property rights of the operator and/or third parties are expressly reserved. This includes, in particular, trademark rights (whether registered or not) and other rights to product designations, rights to names, rights to designs and copyrights. The unauthorized use of protected intellectual property can lead to claims for damages and injunctive relief. By using this website, the user acquires neither full nor partial rights to intellectual property.

1.3 Data protection and data security

General information

The processing of personal data by the operator of this website is in accordance with the provisions of the Swiss Data Protection Act. As a rule, you can access all pages of this website without providing any personal data. Exceptions are areas and services that naturally require your name, address or other personal data. Such personal data will only be used and stored for the purposes specified by the operator or resulting from the content of the website. The operator reserves the right to keep limited records for statistical purposes about the use of the website (for example, to determine on which days there are particularly many visits or which offers are used), whereby access data is stored in a log file, which can lead to a certain identification. This applies specifically:

- The IP address of the user is anonymized before it is saved
- Date and time of access
- Name of the file accessed
- Access status (completed, partially completed, not completed, etc.)
- Page from which the access was made
- Web browser used
- Operating system used

The IP address is not merged with other data and no personal evaluation takes place. The data on this website is stored on protected servers in Switzerland. For this purpose, technical and organizational measures are taken in accordance with the current state of the art. Access to this data is only possible for a few persons - authorized by the operator - who are involved in the technical maintenance of these servers. Personal data is transmitted via an encrypted connection (SSL).

Availability

The Operator makes every effort to achieve a high level of availability for the online services, but cannot guarantee this continuously and without interruption. In particular, the operator reserves the right to interrupt the online service at any time for operational reasons (e.g. in the event of security risks or misuse).

Confidentiality

Information received about users of the website will be treated confidentially by the operator and will not be passed on to third parties without your consent. In the context of any commissioned data processing by external service providers, these are contractually obliged to comply with the Data Protection Act.

We use data collected via the website exclusively with a view to the flawless fulfillment of the contract, including the possible dispatch of the requested information, and also do not pass it on to third parties (confidentiality obligation). Data security measures are guaranteed to the best of our knowledge and belief.

Unencrypted transmission of data

It cannot be guaranteed that information or personal data transmitted via unencrypted online forms, e-mails or FTP uploads cannot be viewed or altered by unauthorized persons. Such transmission is always at the user's own risk and without any guarantee on the part of the operator.

Right to information, deletion, blocking of data

You have the right to information about your stored personal data, its origin and recipients and the purpose of data processing as well as a right to correction, blocking or deletion of this data at any time.

If you have given us your consent to use your data, you can revoke this at any time. This will result in the deletion of your data, unless there are legal reasons to the contrary. In this case, we will block your data so that it can only be used for the legally required purposes.

If you have any questions about the processing of your data, you can contact us in writing at the following e-mail address: tourismus@rheinfelden.ch.
However, in order to prevent misuse, we will only respond to requests for information in writing and require proof of identity (copy of your passport or ID).

You also have the right not to use your personal data for further contact and/or to have it deleted. However, this does not affect personal data that is required for order processing or for commercial purposes. By deleting your personal data, you accept that personalized services can no longer be provided.

Obligation to retain data

The operator has no general obligation to store your user data. It is primarily the responsibility of the user to keep the data relevant to him/her available. Depending on the type of data, the operator's retention obligations are limited to the mandatory statutory retention obligations.

Use of cookies

This website uses cookies. Most browsers are set to accept cookies automatically. This function can be deactivated in the browser at any time. In this case, it is possible that not all functions can be used to their full extent. You can set your browser to notify you as soon as cookies are sent.

Integration of third-party services and content

On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our website within the meaning of Art. 6 para. 1 lit. f. GDPR), we use content or service offers from third parties within the website. GDPR), we use content or service offers from third-party providers in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as "content"). This always presupposes that the third-party providers of this content are aware of the IP address of the users, as they would not be able to send the content to their browser without the IP address. The IP address is therefore required to display this content. We endeavor to only use content whose respective providers only use the IP address to deliver the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. Pixel tags can be used to analyze information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as being linked to such information from other sources.

Social media functionalities

We have included links to our social media profiles on the following social networks on our website:

Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA

Instagram Inc, 1601 Willow Road, Menlo Park, California 94025, USA

YouTube, a service operated by Google Inc., 1600 Amphitheatre, Parkway, Mountain View, CA 94043, USA

LinkedIn Inc, 2029 Stierlin Ct, Mountain View, CA 94043, USA

Google+ and Google +1, services of Google Inc, 1600 Amphitheatre, Parkway, Mountain View, CA 94043, USA

When you access a link to one of our social media profiles, a direct connection is established between your browser and the server of the relevant social network. This provides the network with the information that you have visited our website with your IP address and accessed the link. If you access a link to a network while you are logged into your account with the relevant network, the content of our site may be linked to your profile on the network, which means that the network can directly associate your visit to our website with your user account and we receive your profile picture. This data enables us to offer certain functions on the pages. If you wish to prevent this, you should log out before clicking on the relevant links. An assignment takes place in any case if you log in to the relevant network after clicking on the link.

If you do not wish to be associated with your profile with the respective provider, you must log out of the respective service before visiting our website. In addition, you can select the "Block third-party cookies" function in your browser settings, in which case your browser will not send any cookies to the respective social network server. With this setting, however, other cross-page functions of other providers may no longer work.

For more information on the purpose and scope of data collection and the further processing and use of the data, please refer to the privacy policies of the respective providers: There you will also find further information on your rights in this regard and setting options to protect your privacy as well as your right to object to the creation of user profiles:

- Meta Privacy Policy (Facebook)
- Meta Privacy Policy (Instagram)
- LinkedIn privacy policy
- Google Privacy Policy (all Google services incl. YouTube)

Social bookmarks

Social bookmarks (e.g. from Facebook) are integrated on our website. Social bookmarks are Internet bookmarks with which the users of such a service can collect links and news reports. These are only integrated on our website as links to the corresponding services. After clicking on the integrated graphic, you will be redirected to the page of the respective provider, i.e. only then will information be transmitted to the respective provider. For information on the handling of your personal data when using these websites, please refer to the respective privacy policies of the providers.

Google Maps

We use Google Maps on our website to display our location and to provide directions. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".

Through certification in accordance with the EU-US Privacy Shield , Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.

In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.

If you call up the Google Maps component integrated into our website, Google stores a cookie on your end device via your Internet browser. Your settings and data are processed in order to display our location and create directions. We cannot rule out the possibility that Google uses servers in the USA.

The connection to Google established in this way enables Google to determine from which website your request was sent and to which IP address the directions are to be sent.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. Details on this can be found above under "Cookies".

In addition, the use of Google Maps and the information obtained via Google Maps is governed by the Google Terms of Use /terms?gl=DE&hl=en and the Terms and Conditions for Google Maps /intl/de_en/help/terms_maps.html.

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google fonts are installed locally. There is no connection to the Google servers.

Content of the "Google Fonts" service of the third-party provider Google, LLC. The integration of Google Fonts takes place via a server call at Google (usually in the USA). Privacy policy, opt-out.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Ireland Limited. If the controller responsible for data processing on this website is located outside the European Economic Area or Switzerland, the data processing of Google Analytics is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google".

The statistics obtained enable us to improve our offer and make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your use in the settings there under "My data", "Personal data".

The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We would like to point out that on this website Google Analytics has been extended by the code "_anonymizeIp();" to ensure an anonymized collection of IP addresses. This means that IP addresses are processed in abbreviated form so that they cannot be linked to a specific person. If the data collected about you can be assigned to a person, this is immediately ruled out and the personal data is deleted immediately.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, /EU-US Framework.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Google TagManager

Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus, for example, integrate Google Analytics and other Google marketing services into our online offering. The Tag Manager itself, which implements the tags, does not process any personal user data.

Eventfrog

By purchasing or reserving a ticket via Eventfrog, you declare that you have taken note of the privacy policy and that you consent to the processing of your data by the service provider Eventfrog AG.
Further information on data protection at Eventfrog can be found at: https: //eventfrog.ch/de/datenschutzerklaerung.html

Newsletter via MailChimp

We use the MailChimp component to send our newsletter. MailChimp is a service provided by The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA. Your data stored during the newsletter registration (e-mail address, name, IP address, date and time of your registration) will be transmitted to a server of The Rocket Science Group in the USA and stored there in compliance with the "Safe Harbor Agreement".
Further information on data protection at MailChimp can be found at: http://mailchimp.com/legal/privacy/

1.4 Obligations of the customer

Content

Customers and users are obliged to comply with the applicable laws. They may not disseminate, offer or make available via www.tourismus-rheinfelden.ch any illegal and therefore punishable content, content harmful to minors, pornographic content or content glorifying violence, or links leading to such content, and may not process any personal data if the data protection requirements are not met.

It is not permitted to reproduce and distribute works protected by copyright or other intellectual property rights via www.tourismus-rheinfelden.ch if the legal or contractual requirements are not met.

Customers or users of www.tourismus-rheinfelden.ch are responsible for the data and content they transmit. Tourismus Rheinfelden is not liable to customers or third parties for content and programs that are distributed via the online services, nor for damages of any kind that may arise from their use, distribution, etc.

Duty to report

If customers and users have reason to believe that an unauthorized third party knows the authentication data or has unauthorized access to the platform or individual functions offered therein, they are obliged to report this to the operator immediately and to change the password. For the purposes of quality assurance, the operator will be helped by further reports of any system failures and malfunctions.

Links / references

These online services contain links (references) to external online services. The operator accepts no liability for the content or offers of third parties which may be accessible via links (references) and/or advertising space. It has no influence whatsoever on their content and accordingly accepts no responsibility. Such links are provided by the operator for information purposes only and are used by the user at his/her own risk. Insofar as illegal/illegal or immoral content is accessible via such links, the operator is grateful for appropriate information so that suitable countermeasures can be taken.

It is not permitted to incorporate the content of this online service into third-party websites (e.g. by means of iFrame) without the express consent of the operator.

Exclusion of liability

The operator rejects any liability in cases of slight negligence on its part. The limitation of liability applies in particular to direct or indirect damages that may arise from the use of this online service (including consequential damages, loss of data, loss of profits, damages due to system or production failures or interruptions, transmission errors, technical defects, malfunctions or unlawful interference with telecommunications equipment).

The operator accepts no liability for the accuracy of data and software that can be transmitted or downloaded via this website. Defects such as data loss or corruption, virus attacks, operational interruptions, etc. cannot be ruled out. The operator recommends checking data and software for viruses after downloading using up-to-date anti-virus software.

Furthermore, the operator accepts no liability for damage caused by improper use (in particular due to a breach of the duty of care by the user).

Place of jurisdiction / applicable law

The exclusive place of jurisdiction for disputes in connection with the use of this website is Rheinfelden.

The use of these online services is governed exclusively by Swiss law. In specific individual cases, we reserve the right to apply the relevant statutory provisions. If parts or individual formulations of this general legal information do not, no longer or do not fully comply with the applicable legal situation, this shall not affect the scope and validity of the remaining passages.

Please do not hesitate to contact us for further information.

Tourism Rheinfelden
Webmaster: Ramona Herzog
E-mail: tourismus@rheinfelden.ch

Status: January 2024